Can You Use NOW TV on Another Television?

NOW, formerly NOW TV, allows you to stream entertainment on various devices. But can you use your NOW membership on multiple TVs? This article explains how device limits work, how to manage your devices, and troubleshoot common streaming issues.

Understanding NOW’s Device Limits

NOW allows streaming on one device at a time with a standard membership. However, subscribing to NOW Boost or Ultra Boost increases this limit to two or three concurrent streams, respectively. This means you can watch on different TVs simultaneously with these add-ons.

EE TV customers have a slight advantage. If you’re an EE TV customer, you can watch on two devices at once, provided one is an EE TV box. Start streaming on the EE TV box first, then switch to the NOW app on another device. With Boost, EE TV customers can stream on up to three devices concurrently.

Managing Your Devices

NOW automatically adds new devices to your account when you sign in. You can view your registered devices in the “Devices” section of your My Account page. This page displays all connected devices and the last time they were used.

While you can’t directly remove a specific device, you can sign out all devices to secure your account. This forces all devices to re-authenticate with your password, effectively removing unauthorized access. If you have multiple identical devices, renaming them helps distinguish between them in your device list. You can also use the “Last signed in” date to differentiate.

Upgrading to Multiple Streams

Want to watch NOW on more than one TV at a time? Upgrade to NOW Boost or Ultra Boost in the “NOW Membership” area of your account. Besides increasing the simultaneous stream limit, these add-ons offer:

• Enhanced Video Quality: Stream in Full HD (Boost) or UHD (Ultra Boost) with supported devices and enjoy Sky Sports in 50 frames per second.
• Immersive Audio: Experience surround sound with Dolby Digital 5.1 (Boost) or Dolby Atmos (Ultra Boost).
• Ad-Free Streaming: Enjoy on-demand movies, shows, and sports without interruptions.

Troubleshooting “Too Many Streams” Errors

Encountering a “too many streams” error? This usually indicates you’ve exceeded your device limit. Ensure no one else is using your account and that you’ve properly exited NOW on other devices. Sometimes, the system takes a few minutes to register that a stream has ended.

If you recently upgraded to Boost or Ultra Boost, allow up to four hours for your account to update. Signing out and back in can sometimes expedite this process. Browser or computer crashes can also trigger this error, requiring a short wait before attempting to stream again.

Conclusion

While a standard NOW membership restricts streaming to one device, upgrading to Boost or Ultra Boost allows simultaneous viewing on multiple TVs. Managing your devices and understanding the potential causes of streaming errors ensures a seamless viewing experience. For further assistance, consult NOW’s help resources or contact their customer support.