Fixing Your TCL Roku TV: Troubleshooting Guide for TLC Fans

TLC fans love streaming shows on their smart TVs. But what happens when your TCL Roku TV stops working? This guide offers troubleshooting steps for common issues, helping you get back to your favorite shows quickly.

The first step is often clearing the cache. A simple remote shortcut does the trick: Press HOME 5 times, UP 1 time, REWIND 2 times, and FAST FORWARD 2 times. This sequence clears the cache and reboots your TV. Repeating it several times might solve the problem.

A hard reboot can also be effective. Unplug your TV while it’s on, wait a few minutes, and plug it back in. This allows for a full reset. After the hard reboot, try clearing the cache again using the remote shortcut.

If the issue continues, disconnect all external devices like USB drives and HDMI cables. Unplug the TV, remove all connections, and leave it unplugged overnight. The next day, restart the TV without any devices attached and clear the cache once more.

Sometimes, a more drastic measure is needed. Unplug your TV and press and hold the power button on the TV itself (not the remote) for 60 seconds. This action resembles resetting a PC’s BIOS battery and can resolve deeper software problems. Leaving the TV unplugged for two days after this reset can also help.