Television Service Providers in the District of Columbia

The District of Columbia is serviced by three primary Television Service Providers: Comcast, RCN, and Verizon FiOS. Each company offers a variety of packages and services to meet the needs of residents and businesses. Understanding your options and the resources available can help you make informed decisions about your television service.

Comcast, operating under the Xfinity brand, is a major cable television provider in the District. They offer a wide range of services, including cable television, high-speed internet, and phone services. Customers can access support through their customer service number or visit one of their retail locations in the city for in-person assistance. Comcast also has a franchise agreement with the District, outlining the terms of service and obligations.

Verizon FiOS provides television service using fiber optic technology, offering high-definition picture quality and fast internet speeds. Their customer service line is available for inquiries and technical support. Verizon also has a dedicated FiOS store in the District where customers can explore their options and sign up for service. Similar to Comcast, Verizon operates under a franchise agreement with the District.

RCN is another cable television provider serving the District. They offer various packages for television, internet, and phone services. Customers can contact their customer service line for assistance or visit one of their retail locations during operating hours. RCN also has a franchise agreement outlining their service provisions within the District.

The Office of Cable Television, Film, Music & Entertainment (OCTFME) regulates cable services in the District. This agency protects consumer rights related to billing, service interruptions, and dispute resolution. Consumers can refer to Title 15 of the DC Municipal Regulations for detailed information on their rights and the regulations governing cable service providers. Understanding your rights as a consumer is crucial when dealing with television service providers. OCTFME serves as a valuable resource for residents navigating any issues related to their cable services.