Essential Guide to Television Mounting Screws
Choosing the right screws for mounting your television is crucial for safety and stability. This guide provides information on Mount-It!’s return policies for refunds and warranty replacements, ensuring a smooth process if you encounter any issues with your TV mount or its hardware, including screws.
A secure TV installation starts with proper mounting hardware, and understanding return policies is essential for a hassle-free experience. While this guide doesn’t directly cover specific screw types or sizes, it’s important to note that using incorrect screws can lead to damage or instability. Always consult your TV and mount manuals for the correct Television Mounting Screws specifications. Mount-It! offers a 60-day return window for consumers who purchase directly from their website, www.mount-it.com. This generous return policy allows ample time to ensure you have the correct components, including the necessary television mounting screws for your specific installation.
Mount-It! understands that mistakes happen. That’s why they provide a comprehensive return policy for both refunds and warranty replacements. For refunds, consumer customers have a 60-day window from the original delivery date to return products purchased directly from their website. Mount-It! even covers return shipping costs for orders within the United States, making the process even more convenient. However, customers in Canada and Mexico are responsible for their own return shipping costs. Business customers should be aware of a 15% restocking fee for new/unopened items and a 30% restocking fee for items not in their original condition.
For defective products, Mount-It! offers warranty replacements within the specified warranty period for each product. This covers both individual defective parts, like potentially faulty television mounting screws, and entire assemblies. To initiate a return for either a refund or warranty replacement, a Return Merchandise Authorization (RMA) form is required. Customers can contact Mount-It! Customer Service via email at [email protected] or by phone at 1(855) 915-2666 to obtain an RMA. For warranty replacements, Mount-It! provides pre-paid return shipping labels and sends the replacement product upon receiving the original.
Remember, products purchased from retail stores or other websites are subject to the return policies of those respective retailers. For instance, items bought on Amazon must adhere to Amazon’s return policy. When returning a product, especially if it includes small parts like television mounting screws, it’s recommended to use a trackable shipping service or purchase shipping insurance for items over $75 to ensure its safe arrival. All returns should be sent to Mount-It! at 12113 Kirkham Road, Poway, CA 92064.
By understanding Mount-It!’s return policies and emphasizing the importance of using correct television mounting screws, you can ensure a secure and successful TV installation. Always prioritize safety and consult the provided manuals for your specific TV and mount to determine the appropriate hardware requirements. Remember to obtain an RMA before returning any product to Mount-It! for a smooth and efficient process.
